I cannot sync my Gmail account with the Mail app, why?

I cannot sync my Gmail account with the Mail app, why?
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asked Jun 8, 2013 in Apps by Chackli2 (2,911 points)

1 Answer

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The Mail app present in Windows 8 uses Microsoft Exchange ActiveSync protocol to exchange data with email accounts, and Google recently dropped support for that protocol. At the moment, only accounts that were already connected at the time of the discontinuity of the service are still usable; new connections to Gmail accounts can only be made using the IMAP protocol, which has limited functionality.
answered Jun 8, 2013 by Randolf (5,481 points)
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